Policies

Privacy Policy

Kodak Transportation LLC (Kodak Limo), Woburn, Massachusetts, uses the information below to provide your rides and answer your questions.

What we collect

  • When you book: your name, email and mobile number; the passenger's name, mobile and email if you book for someone else; pickup, stop and drop-off addresses, dates and times, flight numbers, passengers, luggage, child seats, notes and pickup instructions; company name and invoice reference if you book for business.
  • When you pay: the amount and the payment status and reference from Square. Your card details go directly to Square and never reach our servers.
  • When you message us: your name, contact details and the messages in the conversation.
  • When you apply to drive with us: your name, email, phone number, city and state, driving experience, weekly availability, your answer that you are at least 25, and, if you choose to add them, a résumé and a message. We do not ask for your date of birth, driver’s license number, Social Security number or screening documents on the application.
  • My bookings: the email you sign in with; we email you a one-time sign-in link.
  • Booking progress counters: which booking step was reached and the type of any error, without your name, contact details or addresses.

Why we use it

To price, arrange and confirm your ride, take payment, contact you and your passenger about the trip, send booking emails, answer messages, and keep our business records. Booking emails are about your trip; this site has no marketing sign-up and does not send text messages.

Chauffeur applications are used only to consider you for the role and to contact you about it. They are kept apart from customer bookings and messages and are seen only by our team; a résumé is stored privately on our hosting, is not available at any public web address, and is not attached to emails. Applying never signs you up for promotions.

Service providers

  • Square: card payments.
  • Google Maps Platform: address suggestions, route distance and the route map on the booking page. If you tap “Use my current location”, your device's position is sent once to look up a street address and is not stored.
  • Google Fonts: the typefaces on this site.
  • Hostinger: website hosting and our email.

We do not sell your information. This site does not use analytics or advertising trackers.

Cookies and your browser

The site uses a session cookie and a security token cookie needed for forms and My bookings. While you book, the details you enter are kept in this browser tab so they survive a reload; card details are never kept there.

Your choices

To ask what we hold about you, or to have it corrected or deleted, contact us. We keep booking, payment and message records for as long as we need them to provide the service and keep our business records, and chauffeur applications for as long as we need them to consider applicants for this role.

Contact

Email info@kodaklimo.com or call +1 (603) 600-1373.

Related: Booking Terms · Cancellations & Refunds

Luggage info

Estimated fit; bag size and shape may affect capacity. The large-suitcase and carry-on figures fit together as one load, not each on its own.

More luggage? Submit for review; we confirm the arrangement before anything is charged.

Waiting time

Every ride includes 15 minutes of complimentary waiting. If you expect to need more time, tell us when you book (add it to your notes) or contact us with your booking reference, and we will confirm what is possible for your trip. Airport pickups: add your flight number so we can plan around your arrival.

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